Every visit, in writing
After each visit, we email you a report so you know exactly what happened at your home.
Time on site.
How long the tech was at your home, so you have a clear record of every visit.
Pests and products.
The pests we targeted and the products we used.
What we saw.
Notes from the tech on what they found and anything that needs your attention.
Your pest control service report is a written record of each visit. It shows your tech’s time on site, the pests we targeted, the products we used and what the tech noticed. Rock Pest reports are paperless, and we email you a report after every visit.
Reading it takes a minute and helps you get the most from your home pest control plan. Here’s what to look for.
What is on a pest control service report?
Every report shows the tech’s time on site, the targeted pests, the products used and the tech’s notes. Together they tell you what happened and what to watch for next.
- Time on site. Handy for tracking visits and timing re-service requests.
- Targeted pests. The pests the tech focused on that visit.
- Products used. What the tech applied.
- Tech notes. What the tech found and any advice for you.
Larger jobs may include additional information.
How do I get my pest control service report?
We email it to you after each visit. You need an email address on file to receive it.
Not getting reports? Call us at 913-735-5451 and we’ll check the email on your account.
Why do the tech notes matter?
Tech notes tell you what the tech found and what you can do to help. They’re often the most useful part of the report.
A note might mention a gap near a pipe, moisture in a basement or heavy activity in one room. Acting on those notes makes each visit work harder. Our pest proof your home checklist can help with fixes on your end.
Should I keep my pest control service reports?
Yes, keep them in a folder in your email. Together they give you a full record of service for your home.
That history helps if a pest problem comes back, if you sell the house or if you just want to see what was done and when.
What if I still see pests after reading the report?
Some activity right after treatment is normal while products work, usually 10 to 14 days. If pests are still around after that, call us.
Re-service between scheduled visits is free on every plan, and usually happens same day or within 48 hours. Mention your last visit date from the report. Our free re-service guarantee post explains how it works, and our guide to your first pest control visit shows what to expect from service.
Have a question about your report or need a re-service? Call 913-735-5451, answered 24/7, or schedule online. Most services can be scheduled same day.
Frequently Asked Questions
Yes, Rock Pest emails you a paperless report after every visit. You need an email address on file to receive it.
Every Rock Pest service report includes the tech’s time on site, the targeted pests, the products used and the tech’s notes. Larger jobs may include additional information.
Usually the email address on your account is missing or out of date, or the report landed in a spam folder. Call 913-735-5451 and we’ll check it.
Read them for gaps, moisture or activity the tech spotted, and fix what you can on your end. Sealing gaps and fixing leaks helps each treatment work better.
Allow 10 to 14 days for products to work. If pests are still active after that, call for a free re-service, usually same day or within 48 hours.
