If Pests Come Back, So Do We
If pests come back between visits, we come back at no charge.
Recurring Plans.
Free re-service between scheduled visits. If pests come back, we come back at no charge.
One-Time Services.
One free callback within 30 days of your treatment.
Bed Bug Protection.
Every recurring plan includes our Lifetime Bed Bug Protection Plan free. It’s $30 a month on its own.
Our pest control guarantee is straightforward. On every recurring plan, if pests come back between scheduled visits, we come back free. One-time services include one free callback within 30 days.
What does the Rock Pest pest control guarantee cover?
It covers free re-service between scheduled visits on every recurring plan, whether you’re quarterly, bi-monthly or monthly. You don’t wait for your next visit, and you don’t get a bill.
The guarantee applies to the pests your plan covers. That includes ants, cockroaches, spiders, wasps, silverfish, crickets and other standard household pests. Mice are covered too; rats are handled by our wildlife team. The only limits are the product labels, which set how often a product can be applied.
See what our home pest control plans include.
What about one-time services?
One-time services include one free callback within 30 days. If pests come back in that window, call us and we’ll return at no charge.
One-time services start at $300 and go up depending on severity. Want ongoing coverage instead? Recurring plans start as low as $56.50 a month after an initial service from $289.
Is it normal to see bugs right after treatment?
Yes. Some activity right after treatment is normal while the products take effect. Pests often get stirred up before they die off.
Most products need 10 to 14 days to do their work. If activity keeps going after that, call us. Recurring customers get a free re-service, and one-time customers can use their 30-day callback.
How do you request a re-service?
Call 913-735-5451. Our phones are answered 24/7, so you can reach us whenever you notice activity.
Tell us what you’re seeing and where. We’ll schedule a tech to come back out. We can usually get there the same day or within 48 hours. Exterior work doesn’t need you home, but interior treatment needs someone to let the tech in.
Re-service, or retreatment, is always free and included in your plan. If it rains before an exterior treatment dries, call us and we’ll schedule a free follow-up.
How does Lifetime Bed Bug Protection work?
Every recurring plan includes the Lifetime Bed Bug Protection Plan free. If bed bugs ever show up, we’ll walk you through how your coverage works.
Bed bug treatment is a separate service, done with heat or spray. Bed bugs are one of our specialties. Learn more about bed bug control.
Questions about the guarantee? Call 913-735-5451, answered 24/7, or schedule online. Most services can be scheduled same day.
Frequently Asked Questions
No, re-service between scheduled visits is free on every Rock Pest recurring plan. If pests come back, we come back at no charge.
Yes, every one-time service includes one free callback within 30 days of treatment. One-time services start at $300 depending on severity.
Seeing some bugs right after treatment is normal while the products take effect, usually 10 to 14 days. If activity continues after that, recurring customers get a free re-service. Call 913-735-5451.
Bed bug treatment is a separate service, but every recurring plan includes Lifetime Bed Bug Protection free. If bed bugs ever show up, we’ll walk you through how your coverage works.
Mice, yes. Every plan covers light mouse activity, and free re-service applies between visits. Rats aren’t part of general pest plans; our wildlife team handles them.
