At Rock Pest Control (“we”, “us”, or “our”), accessible from rockpest.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, phone number, email address, and property address, when you:
Fill out our contact or quote request forms
Schedule an inspection or service
Subscribe to our newsletter
Automatically Collected Information: When you visit our website, we may automatically collect certain information, including:
Your IP address
Browser type
Device information
Referring website
Pages you viewed
Time and date of your visit
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but some features of our website may not function properly.
2. How We Use Your Information
We use your information to:
Provide and manage our pest control services
Respond to your inquiries and provide customer support
Send you appointment reminders and updates
Improve our website and customer experience
Send you marketing communications (if you opt in)
Comply with legal requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
Service Providers: With trusted third-party vendors who assist us in operating our website, managing our business, or serving our customers, and who agree to keep this information confidential.
Legal Requirements: If required by law or in response to legal process, to protect our rights, or to safeguard the safety of our users.
4. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies if you visit those links.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
7. Your Choices
Opt-Out: You may opt out of receiving marketing emails from us by following the unsubscribe link in the email.
Cookies: You can disable cookies via your browser settings.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
9. SMS Terms & Conditions
SMS Consent Communication: Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications: If consent has been given to receive text messages from Rock Pest Control, messages may be received related to the following: Appointment reminders Follow-up messages Example: Thank you for reaching out to Rock Pest Control. We’ve received your inquiry and are working on a solution. Our team will update you within 48 hours. For any further questions, feel free to reply or contact us at 913-735-5451.
Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..
Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method: Opt-in to receive SMS messages from Rock Pest Control can be done in the following ways: They fill out a form
Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 913-735-5451. Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Privacy Policy for Rock Pest Control
Effective Date: January 26, 2025
At Rock Pest Control (“we”, “us”, or “our”), accessible from rockpest.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, phone number, email address, and property address, when you:
Fill out our contact or quote request forms
Schedule an inspection or service
Subscribe to our newsletter
Automatically Collected Information:
When you visit our website, we may automatically collect certain information, including:
Your IP address
Browser type
Device information
Referring website
Pages you viewed
Time and date of your visit
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but some features of our website may not function properly.
2. How We Use Your Information
We use your information to:
Provide and manage our pest control services
Respond to your inquiries and provide customer support
Send you appointment reminders and updates
Improve our website and customer experience
Send you marketing communications (if you opt in)
Comply with legal requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
Service Providers: With trusted third-party vendors who assist us in operating our website, managing our business, or serving our customers, and who agree to keep this information confidential.
Legal Requirements: If required by law or in response to legal process, to protect our rights, or to safeguard the safety of our users.
4. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies if you visit those links.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
7. Your Choices
Opt-Out: You may opt out of receiving marketing emails from us by following the unsubscribe link in the email.
Cookies: You can disable cookies via your browser settings.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
9. SMS Terms & Conditions
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If consent has been given to receive text messages from Rock Pest Control, messages may be received related to the following:
Appointment reminders
Follow-up messages
Example: Thank you for reaching out to Rock Pest Control. We’ve received your inquiry and are working on a solution. Our team will update you within 48 hours.
For any further questions, feel free to reply or contact us at 913-735-5451.
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-in to receive SMS messages from Rock Pest Control can be done in the following ways:
They fill out a form
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 913-735-5451.
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our https://rockpest.com/privacy-policy/ and https://rockpest.com/terms-and-conditions pages.
Message frequency may vary
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Rock Pest Control
Website: rockpest.com
Email: info@rockpest.com
Phone: 913-735-5451