Protect patients, staff, and survey readiness. Rock Pest Control delivers patient‑sensitive, survey‑ready Integrated Pest Management (IPM) for outpatient centers—including ambulatory surgery centers (ASC), urgent care, imaging/diagnostic, infusion/oncology, physical therapy/rehab, specialty clinics, and freestanding ERs—across the Kansas City metro, including Lenexa, Kansas City, and Lee’s Summit. We schedule around clinic hours and procedures while focusing on pharaoh ants, small flies (sinks/drains), German cockroaches (breakrooms/labs), rodents (docks/strip‑mall corridors), and occasional bed bug events (waiting areas)—without disrupting care.
Survey‑ready documentation aligned with Joint Commission Ambulatory/AAAHC expectations: digital logbook, device maps, trend charts, and CAPA notes.
Infection‑control–minded IPM: non‑chemical first, low‑odor/low‑VOC options, ICRA‑aware planning near procedure/sterile adjacencies.
Bait‑forward ant strategy for pharaoh ants (no repellent sprays) to prevent budding in sensitive areas.
Small fly programs: drain mapping, enzyme/foam rotations, and moisture audits for restrooms, sinks, and staff areas.
Exclusion‑first approach**:** sealing pipe penetrations, door sweeps, utility chases, and storefront gaps; tamper‑resistant devices only.
Discreet scheduling (before open/after close, unmarked options) and rapid response for patient‑area sightings.
Staff in‑service training (10–15 min) for MA/EVS teams with clear escalation to our healthcare lead.
Data‑driven trending with thresholds, heatmaps, and root‑cause analysis to continuously lower risk.
Walkthrough of waiting/check‑in, exam rooms, procedure rooms (non‑sterile) and sterile adjacencies (ASC), nurses’ stations, labs, medication/clean supply, clean/soiled utility, staff breakrooms, restrooms, janitor/EVS closets, waste holding, loading/receiving, mechanical rooms, and exterior canopies/entries.
Ingress/harborage mapping (pipe/conduit penetrations, base voids, door sweeps, slab joints, ceiling/voids) and moisture/leak checks at floor sinks and drains.
Rodent control: exterior bait stations; interior multi‑catch/snap stations in locked, barcoded covers along BOH routes (no open bait in patient areas).
Sticky monitors for cockroaches/ants in breakrooms, labs, and problem areas; pheromone traps in dry storage where applicable.
Insect light traps (ILTs) with shatter‑resistant bulbs in BOH corridors, away from patient sightlines; capture‑tray trending.
Drain monitoring grids in restrooms, sinks, and staff areas to quantify small fly activity.
Non‑chemical first: exclusion/sealing, sanitation coaching, vacuum/steam, and clutter reduction.
Label‑directed crack‑and‑crevice applications in non‑sterile areas; room posting/re‑entry per label and policy; PPE/signage per ICRA if required.
Pharaoh ant bait programs; drain enzyme/foam rotations; moisture control and fixture audits.
Bird pressure mitigation for canopies/signage focused on exclusion and sanitation where permitted.
We rented the heaters, this guy was So reasonable in price and understanding. He worked with us when things were not going as planned for us, like our power going out for hours (this had nothing to do with the heaters, it was a transforer.)
Rock Pest was awesome! They came, they saw, they conquered the bed bugs. Thanks Mark.
I called about my problem. They came out and inspected an gave me an option for eradication for my situation. I considered it a fair price compared to other companies. They are very professional and easy to work with. No hassles if they have to come back, put you on the schedule right away. Very pleased and would recommend to anyone.
I was looking for pest control after another company failed to come out. I came across Rock Pest Control & seen that they had 5 star reviews across the board all the way back to 2 years. I haven’t even used them yet as I was to get my first service call next week. I received a text message this evening from Matt saying there was a cancellation & they will be by sooner! When I tell you the customer service is top notch you’ll have to get the service to believe it for yourself!! SUPER pleased I went with this company!! **UPDATE** I highly recommend this pest service company!! I recently move to Missouri from FL, but my husband was here already at our new home. Let me tell you this pest control company is amazing!! My card for one changed & they called & I got that situated. Two I told them I was now in town when before they knew I was out of town. I’m beyond amazing by this company! They are very detailed in their work. I never have to call them & they’re always on time when they say they’re going to be here. If not, they’re calling you immediately letting you know that they’re running “X” minutes behind. Yet I haven’t experienced that as of yet. Trust me you WON’T be disappointed!!
Very professional. And very efficient. I would recommend them to do the job.